Rooms and available from 1pm on the day of your arrival and keys must be collected by 21:00 hours after which our reception is closed.
Unless otherwise agreed, rooms must be vacated by 10:30 am on the day of departure. Failure to vacate by this time could incur a charge for an extra day.
Maximum capacity for group bookings is 6 people.
CHILDREN AND EXTRA BED POLICY
Extra beds in rooms are not available, Children older than 5 years old are welcome.
No pets allowed
In the unfortunate event of us having to cancel your reservation, we would attempt to find you alternative accommodation in the locality. If this is not viable a full refund will be given and no further compensation will be forthcoming. Please note a cancellation will only be made by us for reasons beyond our control.
We offer a 48 hour cancellation policy. If you cancel after this time lapse full payment will be required. Deposits are refundable 48 hours before arrival date also if, for some reason, you need to cut short your booking, full payment will be required. A booking made without a deposit will necessitate full payment on arrival.
We require a certain amount of personal data to secure reservations. This information will not be shared with third parties and will not be used to contact you about promotions or special offers. Any credit/debit card details required for payments will be processed and shredded.
St. Margaret's Lodge
3 Craneswater Gate
Tel:023 9282 0097